We belong to the New Zealand Financial Services Group of Mortgage Brokers and also the Professional Advisers Association (PAA).
The PAA has set out a code of Ethics outlining the minimum ethical standards to be maintained. By adhering to the Code of Ethics we believe that we will:
- Safeguard the reputation and standing of PAA and its Members;
- Provide Consumers with a high level of confidence and trust in the mortgage broking industry, and thereby;
- Raise the profile and business of all New Zealand Mortgage Brokers.
To act with Honesty and Integrity at all times
This will extend to representations made in advertising, commissions received, all communications, information provided and customer applications. This will ensure that the best interests of both the customer and financial institution are always upheld.
To comply with all Laws and Regulations relating to the Mortgage Industry
To maintain a current understanding of and adherence to all laws and regulations as they pertain to the finance industry.
Conflicts of Interest
In each professional assignment undertaken, a Member must both be and be seen to be free of any interest which is incompatible with the best interests of the customer. This will extend to both product options given and commissions received. The client makes their choices from the options available.
To maintain Confidentiality in all dealings
Through adherence to the above, professional conduct will be maintained at all times.